We are so pleased that you have chosen to make a purchase with us. Occasionally we know you may want to return an item.
We can accept returns for any product purchased from lordsandladiesshop.co.uk in its original condition and original packaging. PRODUCTS MUST BE UNUSED AND UNOPENED. All returns must be pre-approved by us. Please contact us before you arrange a return. Email us - firstname.lastname@example.org.
We will issue a full refund upon receiving your items within 30 days of the purchase date.
Please contact us by e-mail within 48 hours should you have any discrepancies with your order. Returns will be accepted within 28 days of original order.
Any returned item not previously agreed will not be credited or replaced, and will not be returned.
If you have a skin reaction to any products please contact us ASAP for advise.